Privacy Policy
Last updated: January 13, 2026
1. Introduction
At AIRONTV ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming platform, website, and mobile applications (collectively, the "Service").
By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account (name, email address, phone number, password)
- Subscribe to our service (payment information, billing address)
- Update your profile (preferences, avatar, settings)
- Contact our customer support (inquiry details, communication history)
- Participate in surveys or promotions (feedback, responses)
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information:
| Data Type | Examples |
|---|---|
| Device Information | Device type, operating system, unique device identifiers |
| Usage Data | Content viewed, watch history, search queries, time spent |
| Location Data | IP address, general geographic location |
| Technical Data | Browser type, language preference, referring URLs |
2.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use your information to:
- Provide and maintain our Service - Stream content, process subscriptions, and manage your account
- Personalize your experience - Recommend content based on your viewing history and preferences
- Process payments - Handle billing, refunds, and subscription management
- Communicate with you - Send service updates, security alerts, and promotional messages
- Improve our Service - Analyze usage patterns, debug issues, and develop new features
- Ensure security - Detect fraud, prevent abuse, and protect our users
- Comply with legal obligations - Meet regulatory requirements and respond to legal requests
4. Information Sharing
We may share your information with:
4.1 Service Providers
Third-party vendors who help us operate our business, such as payment processors, cloud hosting providers, email service providers, and analytics platforms.
4.2 Business Partners
Content providers and licensors for rights management and reporting purposes.
4.3 Legal Requirements
We may disclose information when required by law, legal process, or government request, or to protect the rights, property, or safety of AIRONTV, our users, or others.
We do not sell your personal information. We never sell, rent, or trade your personal data to third parties for their marketing purposes.
5. Data Security
We implement robust security measures to protect your information:
- Encryption of data in transit and at rest (SSL/TLS, AES-256)
- Secure password hashing (PBKDF2 with salt)
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Employee training on data protection practices
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal data:
Access
Request a copy of your personal data we hold
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Receive your data in a portable format
Opt-Out
Unsubscribe from marketing communications
Restrict
Limit how we use your data
To exercise any of these rights, please contact us at privacy@airontv.com.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill the purposes outlined in this policy
When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@airontv.com.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to India and other countries where we operate.
We implement appropriate safeguards to ensure your data receives adequate protection regardless of where it is processed.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice within the app
We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Our Privacy Team
If you have questions or concerns about this Privacy Policy or our data practices:
Email: privacy@airontv.com
Data Protection Officer: dpo@airontv.com
Address: AIRONTV, Hyderabad, Telangana, India